You can reach us through our contact form below. Our team will reply within 24 hours.

We accept major credit cards, PayPal, and other secure payment methods.

More, visit the payment policy: https://myvow.co.uk/payment-policy.

Yes, we deliver worldwide with reliable and trackable shipping services.

All our gowns are made-to-order and cannot be returned or exchanged.
If you are unsure about your size, please send your measurements (bust, waist, hips, height, etc.) to our customer service team. Our team will check them against the size chart and provide guidance to help ensure the best fit before your order is finalized.

⚠️ Please make sure to contact us via WhatsApp to guarantee smooth communication. This ensures we can quickly clarify any questions or issues regarding your order.

Yes, we do offer custom sizing. Please note that custom-made sizes require additional workmanship, so the price will be slightly higher than standard sizes.

If you provide your measurements, our team will tailor the gown specifically for you.

All our gowns are made to order.

Tailoring Time: 7–12 days

Standard Shipping: Usually 7–14 days after tailoring is completed

Expedited Shipping: 3–7 days after tailoring

Shipping to regions such as the UK, North America, the EU, and Australia is generally faster, and orders to these destinations often arrive on the shorter end of the estimated delivery time.

We’ll ship your order as soon as it’s finished and send you a tracking number right away.